A Business Engineer (or Business Manager) in an IT Services Company (ESN) has a variety of tasks, ranging from building a client portfolio to managing consulting teams. They are responsible for overseeing projects that contribute to the development of a company’s strategy by analyzing needs, making sales, and finalizing commercial contracts. In this article, we will explain the specifics of this profession, the role of a Business Engineer, required qualifications, degrees, salaries, and development prospects.
1 – The Role of a Business Engineer in an IT Services Company (ESN)
If we had to define a Business Engineer, they are primarily an expert in commercial relations and project management. They are responsible for the revenue and managing their own communication on projects.
The ESN environment is very dynamic, with working hours that include intense periods of activity and a lot of work. A qualified Business Engineer must be able to manage their time effectively, both for client relationship management and team management.
2 – Required Qualities to Become a Business Engineer
Being a Business Engineer requires both technical and commercial skills. To succeed in this field, one must be able to prospect and negotiate services. As the intermediary between the client and the company, the Business Engineer must be skilled at handling complex situations and finding solutions in case of disputes between the two parties. They will also need to work on complex issues, especially in the ESN field, so strong interpersonal skills are key to building long-term trust with clients.
The Business Engineer should not be afraid to handle multiple tasks simultaneously. Good time management and clear communication are essential assets to ensure the success of a project.
When you understand various information technologies, you can better identify the needs of technical teams. Additionally, the Business Engineer should possess skills such as managing accounting and finance, in addition to interpersonal skills. Expertise in their field will serve them in managing teams and supporting clients. Mastery of multiple languages is also valued for international development.
Bessand is a recruitment firm specialized in Sales and Tech roles. Feel free to contact us if you have any questions about our open positions in IT services companies!
3 – Degrees and Key Skills for a Business Engineer in an IT Services Company (ESN)
To be considered an experienced Business Engineer, one must:
- Have completed training in engineering or a business school with a specialization in IT/Tech.
- Have successful experience in a service company.
- Possess strong adaptability and organizational skills.
- Be autonomous and have the drive to venture and conquer developing sectors.
4 – Average Salary of a Business Engineer
The salary of a Business Engineer in an ESN varies based on skills, experience, and geographic location. In France, salaries typically range between €35,000 and €40,000 as a fixed salary at the beginning of a career. Experienced Sales professionals can earn up to €170,000 per year.
Generally, after 5 years of experience, the salary is around €7,000 per month, which corresponds to approximately €84,000 per year.
5 – Sectors Hiring Business Engineers
Recent graduates from top schools often sign permanent contracts easily after gaining a few years of experience. The position and salary also vary depending on whether the company is national or international.
France or internationally?
Business Engineers may need to travel to meet clients located outside their residence, both in France and internationally. Some ESNs have clients abroad, which leads to international travel.
6 – Career Development Prospects for a Business Engineer
The recruitment rate immediately after training is about 92%. The position of Business Engineer is highly sought after, both in France and abroad. Career progression for a Business Engineer depends on the size of the company. A Business Engineer can access career advancement opportunities throughout their career. Benefits also vary depending on the company’s size (for example, some Business Engineer positions include attractive performance bonuses that increase monthly income).
Later on, they may also aim for positions like Account Manager or Sales Engineer, or roles such as Project Manager, Team Manager, or Commercial Director. In the later stages of their career, a Business Engineer can access director-level positions, such as Commercial Director or Client Director. Some opt for the status of self-employed/freelancer and venture into consulting, using their expertise to support multiple companies and create their own audit agency.
7 – Our Advice for Managing Business Engineers in an ESN
When working in an ESN, to effectively monitor the actions of the company, it is crucial to set clear objectives. Tracking results is an important step in management. It allows you to assess the quantity and quality of the actions performed by your Business Engineer. Communicating your needs clearly to the Business Engineer in an ESN is essential. Thanks to this, they will be able to organize and utilize client experience information to retain and conquer their market.
ESNs operate in an environment where relationships are at the heart of business development. A good Business Engineer in an ESN must be able to capitalize on the company’s data.
ESNs operate in an environment where relationships are at the heart of business development. The profession of Business Engineer in an ESN is not without its challenges, as client demands are high. The role of a Business Engineer is to align client needs with the competencies of their internal team.
To succeed in this field, a genuine passion for client relations and new technologies is essential. This profession offers countless opportunities, particularly in terms of skill development towards higher-responsibility roles. It involves managing clients while aligning commercial goals with technical needs. It is a strategic skill for ESNs, enabling them to tackle the challenges of an evolving market.
